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Does The Home Service Club have age limits for coverage? No, The Home Service Club covers systems and appliances regardless of age. Can I cancel a The Home Service Club home warranty? Customers who cancel in the first 30 days receive a full refund, minus a $45 processing fee.
Due to the home being in between ownership, it took a little extra time for a technician to be cleared to enter and cut into the wall. The first hiccup was that the claim had been opened for more than 30 days and automatically closed. The technician tried to get authorization to complete the work order, and due to the auto-closed claim, had to reschedule.
How to file a claim with HSC
To submit a service request with HSC, you can call customer service 9am-9pm ET, Monday-Friday. If you would like to submit your request outside normal business hours or do not wish to call, you may log into HSC’s online portal to file a claim 24/7. Within 12 to 48 hours, HSC will contact a service contractor to schedule an appointment at a mutually convenient time.
It offers industry standard features including a 90-day service guarantee and a full refund if you cancel your plan within 30 days. On Trustpilot, HSC earned a 4 out of 5 star rating on 486 reviews. Homewarrantyreviews.com presented HSC its “Best in Service” award in 2015, 2016, 2019, and 2020. The primary basis for the evaluation included customer retention, claim approval rates, use of technology, credibility, and customer service. We also review sample contracts to better understand what each plan covers and to identify limitations. In addition, we simulate the process of reaching out to each company’s customer service team to evaluate their level of helpfulness and ability to solve problems.
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I think we were lucky that the replacement part was available and they were able to quickly receive it, so that was a positive thing. The Home Service Club doesn’t restrict coverage based on the age of the home appliances and systems, nor do they ask for home inspections. The Home Service Club offers unique coverage options such as pest control, alarm wiring, telephone wiring, etc. The Home Service Club has established itself as a reputable company with extensive coverage and accessible customer service. Mothers looking for value for money better trust the repair of their household appliances to Home Service.
People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. The water in my pool got really filthy one time so I wanted to clean it up, especially since I'm stuck inside this house. It was super bothersome when it wouldn't drain though. I checked it out and saw something was wrong with the pump! I sent my complaint to HSC, and they were very quick to respond.
The Home Service Club vs. Old Republic Home Protection
Our focus on home warranty service has allowed us to build a strong network of pre screened service contractors. We have worked hard to become and industry leader and innovator in the field of home warranty service. We are available online 24/7 and by phone to take service requests from our customers across 49 states.
We think The Home Service Club is worth it for many consumers. The Home Service Club tends to have higher prices than its competitors, but consumer reviews mention an easy claims process and quick repairs. We like that its customer service is always available and that there’s no age limit for covered systems and appliances.
The Home Service Club Coverage
Home inspection before a customer buys a plan. You can buy HSC plans online or through the phone. If you are a new home buyer, your real estate agent can help you with the process.
All you need to do is reach out to customer care, and they will assist you with the entire process. Selling a home can be tedious; however, HSC ensures the transfer of your home warranty plan is done quickly. The Home Service Club’s optional add-on range is more comprehensive than Old Republic’s options. Your need for a home warranty depends on your budget and the likelihood of repairs and replacements within the plan term.
If a repaired or replaced part fails during the recall period, HSC will arrange for necessary repairs without requiring you to pay an additional service fee. The recall period lasts 90 days on repaired parts, and 30 days on labor. The Home Service Club doesn’t require home inspections, and there’s no age limit on covered systems and appliances. Annual costs for a home warranty with The Home Service Club start at around $400. For 13 years, HSC has provided warranty coverage to homeowners nationwide.
We also analyze sample contracts from each company to understand specific coverage terms. Unlike homeowners insurance, which you should always have in force to protect your property from external damage, a home warranty is an option. Most warranties, including The Home Service Club’s plans, work on annual contracts. Too many warranties claim to offer instant service and complete coverage, all of which sounds great. Only later do customers learn about the warranty’s exclusions and limitations.
He was very knowledgeable and told me what needed to be done. He also advised against doing other work, as it would have cost more. He was very reasonable in charging me for his time, perhaps because he wasn't on time. I believe it helped that I had pre-ordered the parts. I have been using Home Service Club for a few years to get reliable plumbers, electricians, and tile guys for small jobs around my house. I have generally been happy with the folks they send over, and the work that gets done is done well.
I won't stop telling people about HSC because they really help to the max. Once your home warranty coverage begins (10 days after you’ve signed your contract), The Home Service Club support staff will be at your disposal 24 hours a day, seven days a week. However, The Home Service Club has a deductible as high as $125, compared to other companies that have deductibles as low as $75 and $60.
On the other hand, HSC may save you money in service fees, as its fees on the low end are cheaper than those charged at American Home Shield. In the event you wish to cancel your service, HSC provides a full refund if you cancel within 30 days of your contract start date. If you cancel after the 30-day introductory period, you can still receive a prorated refund. All cancellation requests incur a $45 processing fee. HSC does not cover commercial properties, group homes containing 5 or more unrelated individuals, or residences listed on a historical register.
My mother is very shy to ask for help because she fancies herself as a strong independent woman. But from time to time, she does entrust her house with the Home Service Club especially with electrical work. We should really be able to sue companies that sell low quality goods.
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